Terms of service

Terms of Service

Last updated: January 27, 2026

Welcome to The Unhook Method.

These Terms of Service (“Terms”) govern your access to and use of our website, digital products, content, tools, and services (collectively, the “Services”). By purchasing, accessing, or using any part of the Services, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not access or use the Services.

1. About The Unhook Method

The Unhook Method provides digital educational and self-regulation resources designed to support nervous system awareness and regulation.

The Services are not medical care, therapy, or a substitute for professional diagnosis or treatment.

2. Eligibility

By using the Services, you confirm that:

  • You are at least 18 years old
  • You have the legal capacity to enter into this agreement
  • You are purchasing the Services for personal use only

3. Nature of the Services (Important)

The Unhook Method is:

  • Educational and experiential
  • Based on nervous-system principles
  • Intended for self-directed use

We do not guarantee specific outcomes, timelines, or results beyond what is stated in our Refund & Guarantee Policy.

Results depend on:

  • Individual nervous system state
  • Consistency of use
  • Honest participation

4. Digital Products & Access

All products are delivered digitally and may include:

  • PDFs
  • Notion systems
  • Written guides
  • Updates or revisions

Upon purchase, you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the materials for personal use only.

5. Prohibited Uses

You agree not to:

  • Copy, reproduce, resell, license, or redistribute any part of the Services
  • Share access with others or upload materials to third-party platforms
  • Use the Services for commercial purposes without written permission
  • Modify, reverse engineer, or misrepresent the content
  • Use the Services in bad faith or with intent to exploit refund policies

Any violation may result in immediate termination of access without refund.

6. Payments & Pricing

All prices are displayed at checkout and are subject to change at any time.

By completing a purchase, you authorize us (via Shopify and its payment processors) to charge your selected payment method.

You are responsible for any applicable taxes, duties, or fees required by your jurisdiction.

7. Refunds & Guarantee

Refunds are governed exclusively by our Return & Refund Policy, including the 30-Day Internal Safety Guarantee.

By purchasing, you acknowledge that:

  • Digital products cannot be “returned”
  • Refunds are conditional upon good-faith use
  • Abuse of the guarantee may result in denial

If a refund is granted, access to all materials is revoked.

8. Health & Medical Disclaimer

The Services are not medical advice.

We do not diagnose, treat, cure, or prevent any medical or psychological condition.

Always consult a qualified healthcare professional if you:

  • Have a diagnosed condition
  • Are experiencing severe symptoms
  • Are unsure whether these resources are appropriate for you

Use of the Services is at your own discretion and responsibility.

9. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for any indirect, incidental, or consequential damages
  • We are not responsible for outcomes based on misuse, non-use, or altered use of the system
  • Our total liability shall not exceed the amount paid for the Services

10. Termination

We reserve the right to suspend or terminate access to the Services if:

  • These Terms are violated
  • Fraud or misuse is suspected
  • Content is shared or resold
  • The Services are used in bad faith

Termination may occur without notice.

11. Intellectual Property

All content, materials, branding, and systems are the intellectual property of The Unhook Method.

Nothing in these Terms grants you ownership of any intellectual property.

12. Third-Party Services

The Services may rely on third-party platforms (including Shopify).

We are not responsible for:

  • Third-party outages
  • Platform changes
  • External privacy practices

13. Governing Law

These Terms are governed by the laws of France, without regard to conflict-of-law principles.

Any disputes shall be handled in the competent courts of France, unless otherwise required by mandatory consumer law.

14. Changes to These Terms

We may update these Terms at any time.

The most current version will always be available on this page. Continued use of the Services constitutes acceptance of the updated Terms.

15. Contact

For questions about these Terms or the Services, contact:

📧 katrinbauer919@gmail.com